Assessment: Singapore Airways SilverKris Enterprise Lounge T3 (SIN) – One Mile at a Time
Throughout my whirlwind Aeroplan adventure, I had round 4 hours at Singapore Changi Airport, after touchdown from Bahrain in Gulf Air’s Boeing 787 business class, and previous to departing for Ho Chi Minh Metropolis in Singapore Airways’ Boeing 787 enterprise class.
Not solely was I excited to spend a while at Changi Airport, however I used to be particularly trying ahead to trying out the brand new Singapore Airways SilverKris Enterprise Lounge in Terminal 3. Over the previous few years, Singapore Airways has reimagined its lounges in Terminal 3, with some actually constructive modifications, which have been a part of a S$50 million funding.
The old Singapore Airlines KrisFlyer Business Lounge was simply okay, for those who ask me, particularly because it had no pure mild. Nicely, I’m pleased to report that the brand new lounge is phenomenal — it’s a lot greater than earlier than, with pure mild, nice decor, quite a lot of seating choices, and a very good collection of meals and drinks. Let’s get into the overview…
Singapore SilverKris Enterprise Class Lounge location
Previous to this journey, I hadn’t been in Southeast Asia in over three years, so it was unbelievable to lastly be again. Changi Airport is my favourite airport on this planet, and being again right here energized me a lot, regardless that I used to be deliriously drained.
My Gulf Air flight arrived at Changi Terminal 3, so my first cease was the Singapore Airways transit desk, to have my boarding go printed (Gulf Air wasn’t capable of print it, regardless that it was the identical ticket, and on-line check-in didn’t work as a result of sort of itinerary). Happily that was taken care of inside minutes.
I then headed to the Singapore Airways SilverKris Enterprise Lounge Terminal 3. Whereas my flight was departing from Terminal 2, the 2 terminals are related airside, and this lounge is significantly better.
Singapore Airways’ lounges are positioned within the middle of the terminal, closest to the E Gates. While you’re within the central procuring space, you’ll see an escalator main up a stage to the lounges.
The best option to establish the placement of the lounge is by the artwork glass set up, that includes Singapore Airways’ batik motif. This contains 105 handcrafted artwork glass items, and measures 12 meters extensive and three.8 meters tall, so it’s laborious to overlook.
The SilverKris Enterprise Lounge, SilverKris First Lounge, and The Personal Room, all share one predominant entrance, and then you definitely’ll be pointed within the course of the portion of the lounge you’re eligible to make use of.
Singapore SilverKris Enterprise Class Lounge hours
The Singapore Airways SilverKris Enterprise Lounge is open 24/7. Some folks with lengthy layovers select to remain in a single day within the lounge, which I assume is why it stays open. As some extent of comparability, the adjoining SilverKris First Lounge is open day by day from 5AM till 1AM.
Singapore SilverKris Enterprise Class Lounge entry necessities
The Singapore Airways SilverKris Enterprise Lounge is a standard Star Alliance business class lounge. All enterprise class passengers on a departing Star Alliance flight have entry to this lounge. Observe that Star Alliance Gold members don’t get entry to this lounge, however somewhat are despatched to the inferior SilverKris Gold Lounge.
It’s attention-grabbing to see the method completely different airways take towards Star Alliance Gold lounge entry. Some Star Alliance airways (like Lufthansa) give Star Alliance Gold members entry to higher lounges than you’d get in enterprise class, whereas Singapore Airways has a worse lounge for these vacationers.
Singapore SilverKris Enterprise Class Lounge seating & structure
The primary wonderful thing about the brand new SilverKris Enterprise Lounge is simply how large it’s. The previous lounge was round 22,500 sq. toes, whereas the brand new lounge is over 32,000 sq. toes, so it’s about 40% greater than earlier than. The lounge has a capability to accommodate as much as 570 visitors.
Not like the earlier lounge, the brand new one has tons of pure mild, which in and of itself makes such an enormous distinction when it comes to the visitor expertise.
While you enter the lounge, you may both flip left or proper, so let’s begin by trying on the proper facet of the lounge, which is the smaller space. That is the a part of the lounge with probably the most pure mild and highest ceilings, because the house primarily opens up into the terminal.
There are rows of seats alongside the outer-edge of the lounge, and I recognize the hassle that was put into the design. This isn’t a kind of lounges the place each single seat appears to be like the identical, however this really appears to be like thoughtfully designed.
The middle part largely has communal tables.
Then by the home windows are some semi-private cubicles, which I’m an enormous fan of. Singapore Airways fairly persistently gives these in lounges, although they’re fairly uncommon elsewhere.
This space of the lounge additionally has the bar, although it has very restricted hours, which I’ll focus on in additional element beneath (within the part about meals & drinks).
Again towards the doorway is a small enclave with a row of high-top seating going through the terminal.
That is additionally the world the place a customer support desk is positioned, in case you want any assist with a reservation, in addition to a small KrisShop gallery.
As soon as within the left a part of the lounge, you’ll first end up in the primary eating space. This consists of a number of buffets, high-top seating, and likewise plenty of cafe-style tables alongside the partitions.
Deeper into the lounge is much more seating, together with swiveling seats, cubicles with tables, and extra communal tables.
There’s additionally a relaxation space again right here, but it surely was fairly busy once I visited, so I didn’t really feel snug taking an image.
Subsequent, there’s an additional part with seating simply off the eating space, with quite a lot of extra conventional lounge seating choices. This space has particular person seats with facet tables, with loads of decisions relying in your seating preferences.
This space of the lounge additionally has a play room for teenagers.
Lastly, the again of this room has one other space with extra of these semi-private seats.
All-in-all, I believed the lounge’s seating was unbelievable. I liked the number of seating choices, and the design felt high-end. A number of additional issues to notice:
- Wi-Fi within the lounge was quick and free
- There have been energy shops at almost all seats, as you’d count on for a newly designed lounge (however you’d be shocked…)
- I like the truth that the lounge has stress-free and chic background music (you may take heed to it on Spotify too, as Singapore Airways publishes its boarding, touchdown, and lounge music there); not many lounges provide background music, however Singapore Airways pulls it off properly
- I recognize how the lounge was comfortably busy throughout my keep; it was by no means packed, but additionally wasn’t empty
- The lounge cleansing employees have been up to the mark when it comes to all the time clearing plates and glasses, and wiping down tables
Singapore SilverKris Enterprise Class Lounge meals & drinks
The Singapore Airways SilverKris Enterprise Lounge has a formidable meals choice, positioned at a number of completely different stations. The primary buffet consisted primarily of scorching meals, with a deal with Asian dishes. There was all the things from dim sum, to curry, to soup. And in contrast to some meals you’ll discover in lounges, the choice was really excellent — this wasn’t just a few microwaved rubbish.
On high of that, there have been a couple of made to order choices, together with Japanese udon with rooster karaage, laksa, and se chuan spicy wanton in crimson oil.
I couldn’t depart Singapore with out not less than consuming one thing, so I ordered the laksa. It was scrumptious, as you’d count on.
There was a separate buffet with chilly choices, which just about appeared to have a seize & go theme (I’m undecided if that’s the intent, however many issues have been packaged).
The buffet had cereal, fruit cups, sandwiches (pesto rooster, egg mayo, and many others.), a cheese choice, a salad bar, and a few desserts.
Individually there have been a number of drink stations, with self-serve water, soda, beer, wine, and liquor.
There was self-serve Taittinger, which is fairly nice for a lounge!
There was additionally an espresso machine. The drinks have been prime quality so far as machines go, however nothing can evaluate to 1 made by a barista.
And that brings me to my one criticism of the SilverKris Enterprise Lounge. The lounge has a good looking bar, but it surely has very restricted hours. You may get a barista espresso from 6AM till 10AM, or you will get a cocktail made by a bartender from 5:30PM till 1AM.
Am I the one one who finds that to be unnecessarily prescriptive? Many passengers are touring on Singapore Airways between areas, so wouldn’t it be an excessive amount of to ask for a correct espresso at 11AM, or a correct cocktail at 4PM?
I simply don’t get it. Is that this a price saving measure? As a result of this lounge could be very properly staffed, and I’m certain they might simply reassign somebody. If it’s about consumption, I’m undecided consumption would really change a lot, since you can also make your individual espresso and cocktails.
Please, Singapore Airways, as a espresso lover, I urge you to increase the hours of this service. Fairly please?
Singapore SilverKris Enterprise Class Lounge bogs & showers
Loos have additionally gotten an enormous improve with the brand new SilverKris Enterprise Lounge. There are a few units of bogs, they usually’re fashionable and couldn’t be cleaner. In equity, you could possibly mainly eat off the ground of the general public bogs at Changi Airport, so the cleanliness is hardly a differentiating issue.
On high of that, the lounge has bathe suites, which I used to be pleased to make use of, as I used to be in want of a bathe at this level. The bathe suites are additionally an important enchancment over the previous setup, and are legitimately good.
I discovered the water stress to be good. I used to be a bit shocked to seek out unbranded toiletries within the bathe room. It’s not that the standard wasn’t good, however often this sort of factor is such a advertising alternative for toiletry manufacturers, so I’m wondering what precisely is occurring there.
The Singapore Airline SilverKris Enterprise Lounge is unbelievable. Not solely is it an important lounge in absolute phrases, but it surely’s such an enchancment over the previous lounge. It’s a lot greater than earlier than and has pure mild. On high of that, it has plenty of seating choices, an enormous collection of meals and drinks, nice bathe suites, and fixed cleansing.
What do you make of the brand new Singapore Airways SilverKris Lounge Changi?