The Supreme Court has permanently ordered a tapping seller never to again participate in retail air conditioning sales to Washington consumers due to further consumer protection legal action.
Alwyn Robert Healy has been the subject of numerous public warnings and consumer protection lawsuits since 2002. He worked under various trade names, most recently under REACTAir.
On December 23, 2021, the Supreme Court permanently banned him from participating in retail sales, the supply, installation, negotiation or acceptance of orders for air conditioners for personal use, whether as the owner, manager or employee. He was also asked to pay compensation totaling $ 10,500 to two new customers.
In support of her decision to issue an injunction, Judge Archer said, “In my opinion, it is almost inevitable that if Mr. Healy is not withheld, he will continue to violate consumer law.
Her Honor added, “Mr. Healy has no insight into his conduct. There is no reason to believe that Mr. Healy could change his behavior out of repentance. He shows no remorse. Mr. Healy’s dealings with customers shows that he puts his own interests above fair and honest dealings with consumers. “
Consumer complaints for many years mainly related to Mr. Healy’s claim that the air conditioners he sold would both cool and heat in the absence of a heating function. He also took significant down payments but was unable to install the systems in a reasonable time or at all.
The most recent lawsuit came after Mr. Healy breached an enforceable commitment signed in July 2015 that prevented him from serving in the industry for five years. Eight months before the commitment expired, Mr. Healy began advertising and then providing his products and services, with four consumer complaints received. The Supreme Court stated that the obligation had been violated.
Acting Consumer Protection Commissioner Penny Lipscombe said she hoped the permanent ban would put an end to this longstanding affair.
“We have been issuing warnings and taking numerous actions against Mr. Healy for nearly twenty years as complaints have increased and the amount of money he owes to his customers has increased,” said Ms. Lipscombe.
“I believe Mr. Healy has proven unable to work for or run an air conditioning business without breaking consumer laws. He has disregarded the law and many of his customers who rightly deserve to get exactly what they ordered within a reasonable time.
“Despite numerous court orders asking Mr. Healy to pay compensation to his customers, most of them have been left out of his pocket. In one ruling alone, $ 127,000 in damages was awarded, but nothing was paid.
“I hope this latest Supreme Court decision will be the finale of this saga. Mr. Healy’s activities are closely monitored to ensure that he is complying with the ban. “
If an Alwyn Healy consumer is contacted regarding the sale of air conditioners, please file a complaint through the consumer protection website
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